Tuesday, December 18, 2012

‘Fellini’ provides new insight into IVR experience with SpeechStorm Customer Journeys

Latest release of SpeechStorm software tracks end-to-end customer paths through the IVRBetter understanding makes everyday tasks even easierBelfast, 17 December, 2012 – Leader in phone-based and mobile customer service, SpeechStorm, has announced the latest release of its software, code-named Fellini, including a powerful Customer Journeys module to display the end-to-end paths taken by customers through IVR and self-service applications.

Press Release Distribution , ‘Fellini’ provides new insight into IVR experience with SpeechStorm Customer Journeys, ‘Fellini’ provides new insight into IVR experience with SpeechStorm Customer Journeys

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