Tuesday, May 28, 2013

Avaya Earns Frost & Sullivan 2012 EMEA Inbound Contact Centre Routing Systems Market Share Leadership Award

Portion of EMEA market in 2012 larger than combined share of two largest competitorsAward recognises complete contact centre solution, making Avaya a solid choice and helping to retain and grow its customer baseAccolade honours breadth of Avaya’s product portfolio, which complements and integrates with its ICR systemsLONDON, UK: Avaya, a global provider of business communications and collaboration systems and services, today announced it has been presented with the 2012 EMEA Inbound Contact Centre Routing Systems Market Share Leadership Award from Frost & Sullivan.

Press Release Distribution , Avaya Earns Frost & Sullivan 2012 EMEA Inbound Contact Centre Routing Systems Market Share Leadership Award, Avaya Earns Frost & Sullivan 2012 EMEA Inbound Contact Centre Routing Systems Market Share Leadership Award

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