Toyota recovers from recalls, Mother Nature to regain customer loyalty crown

After dealing with flailing global economies, numerous recalls and safety allegations and then the depleted inventory from the devastating earthquake and tsunami in Japan, Experian Automotive says that Toyota is finally back on top when it comes to consumer loyalty in the US. Toyota edged out General Motors and Ford Motor Company to grab this loyalty crown for the first time since the third quarter of 2009. The metric for this title was determined by owners of a vehicle choosing from the same corporate automaker for their next vehicle purchase.

Autoblog , Toyota recovers from recalls, Mother Nature to regain customer loyalty crown, Toyota recovers from recalls, Mother Nature to regain customer loyalty crown